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TERMS AND CONDITIONS OF PURCHASE FROM ORLANDODISCOUNTFURNITURE.CO
By agreeing to purchase merchandise from orlandodiscountfurniture.co, you are accepting and agree to be bound by each of the following terms and conditions (also referred to as "Agreement").
Discounts/Coupons: Special coupon codes and special orders cannot be combined.
Early Order Cancellation: An orders may be canceled, without any cancellation charges, within 72 hours of placement or until the ordered products are placed in transit, whichever comes first. To cancel an order, please call us at (407) 405-0364.
Subsequent Order Cancellation: An order may be canceled while the merchandise is in transit, provided however that customer’s will be charged for the cost of round-trip shipping of merchandise. For the purpose of this Agreement, merchandise is "in transit" after it has been deposited with a cargo carrier and before it is accepted by the customer. ORDERS ACCEPTED BY THE CUSTOMER OR SPECIAL ORDERS MAY NOT BE CANCELED. A special order is an order of custom furniture in terms of size, material, or color pattern; floor model items, clearance items, inventory sale items, items sold subject to a special discount.
Return in case of Damage in Transit: Merchandise can be returned by reason of damage in transit within 72 hours of its receipt by the customer. Damaged merchandise may be returned free of charge only if the damage is detected during inspection of upon delivery. It is the duty of the customer to inspect the product at the time of receipt, document and photograph any deficiencies, defects, or damage, and contact our customer support as soon as possible. Furniture Store will not be responsible for damaged freight, if delivery receipt is signed. If the transit-related damage observed after the acceptance of merchandise, the damaged merchandise may be returned or exchanged, subject to freight charges and the replacement costs, if any, only if the customer contacts our customer support within the 24 hour following the delivery. In all other cases, damaged merchandise will not be subject to return to, or acceptance by, OrlandoDiscountFurniture.com. Notwithstanding anything to the contrary, OrlandoDiscountFurniture.co reserves the right to repair any damage claimed under this paragraph in lieu of return or exchange.
Returns or Exchanges: Returns or Exchanges of regular merchandise can be made within 72 hours of receiving the product. All returned products must be free of damage and in original condition (not used and not installed, with all original packaging material included). Prior to returning the products, customers must email or call us for Return Authorization number. Any merchandise received without a Return Authorization number will not be accepted. The shipping must take place at the customer’s expense. In case the merchandise is damaged within the 24-hour period or thereafter, the customer’s rights shall be limited to the manufacturer’s warranty, if any. There is a 30% restocking fee.
Delivery: All delivery dates contained on OrlandoDiscountFurniture.co are estimated. An exact delivery date can change due to production time frame, overseas loading plans, and freight shipment logistics. If customer misses the scheduled delivery with the shipping company, an additional fee of $95 will be charged to his/her account. Customer understands that delays caused by logistics or third parties’ production schedules are beyond control of Orlando Discount Furniture. Orlando Discount Furniture has no affiliation with manufacturers, overseas ports, vessels, or freight shipping companies.
Condition of Products: Finishes, color, texture, and graining variations can occur in natural products like leather, wood and stone. These are not normally considered imperfections. For leather products all colors other than black and white are bound to have variations in every production line. Color representations on computer terminals and screens can be different based on settings and various display technologies. Again, such variations are not considered product defects. The customer agrees that he or she may not and will not seek any refunds, make any claim, or initiate any dispute based on the finish, color or texture or any other physical attribute after taking delivery of a product.
Corrections to Data: Although these cases are rare, there may be information on OrlandoDiscountFurniture.co that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice, whether or not relevant orders are pending.
Incorporation of Customer Service Information:The information provided in FAQ Information is hereby incorporated into this Agreement.
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